Troubleshooting

Symptom	Likely Cause	Resolution
Extension in read-only mode	No folder/workspace opened	Open a workspace folder in VS Code.
Upload Execution Results To TestBench button is missing in Test Themes	Test Themes opened from TOV instead of cycle	Open a cycle from Projects View; upload is cycle-context only.
Test generation or upload skipped some selected items	One or more Test Theme tree items are locked by another user	Locked items are skipped by design. Check lock status/owner in TestBench, unlock (or wait until unlocked), then run the operation again.
Uploading execution results fails	output.xml missing or wrong path	Verify outputXmlFilePath and test runner output location.
No CodeLens actions available for a resource file	Invalid or missing resource metadata/context	Ensure the correct TOV context is selected in Projects View and verify that tb:uid and tb:context exist and match the selected context.
TLS/certificate errors	Untrusted server certificate	Configure certificatePath or NODE_EXTRA_CA_CERTS.
Unexpected redirect to login view	Session could not be recovered automatically	Check network/server availability, then sign in again. If this persists, verify proxy/certificate settings and server reachability.

Session keep-alive and automatic recovery

• While you are logged in, the extension sends a keep-alive request (GET /2/login/session) every 30 seconds to prevent session timeout.
• Temporary request failures are retried automatically (typically up to 3 retries with a short delay between attempts).
• If keep-alive returns HTTP 401 (Unauthorized), the extension first attempts silent re-authentication.
• If retries and re-authentication do not recover the session, or if API requests continue to fail with session-expired/forbidden or network-unreachable conditions, the extension performs a local logout and returns to the login view.

Reset and recovery actions

Reload Window

Use Reload Window when the extension UI appears out of sync, for example after connection changes, missing/disabled view actions, or stale tree content.

To run it:

1. Open the Command Palette (Ctrl+Shift+P / Cmd+Shift+P).
2. Run Developer: Reload Window.

TestBench: Clear All Extension Data

Use TestBench: Clear All Extension Data when problems persist after a reload and you want to reset extension state.

You can trigger it from the Command Palette:

1. Open the Command Palette (Ctrl+Shift+P / Cmd+Shift+P).
2. Run TestBench: Clear All Extension Data.

warning

Clear All Extension Data removes persisted extension data, including stored connections. This operation cannot be undone.

Need more help?

For bug reports or feature requests, use the TestBench VS Code extension GitHub repository.